Contact Planbet Support
Players can reach the Planbet team around the clock: ask for advice, report a problem or an error on the site, or send a partnership proposal. All official Planbet contacts are listed below.
Planbet Email Contacts
Planbet uses separate email addresses for different types of questions. Choose the one that matches your request:
| Department | |
| Customer service | [email protected] |
| Security, account access and fraud reports | [email protected] |
| Limits, cooling-off and self-exclusion | [email protected] |
| Questions about payments | [email protected] |
| Affiliate Program | [email protected] |
| Cooperation and marketing | [email protected] |
| General questions | [email protected] |
Emails are reviewed around the clock in order of arrival. A reply can take from a few minutes to 24 hours. Answers to common questions and tips for writing to the team are on the support page.
Planbet Live Chat
If you need an answer quickly, use the live chat on the official Planbet website or in the app. Open it with the button in the corner of the screen and send a message: an agent usually replies within a few minutes, 24/7.
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